> The solution to uncertain information isn't more information, which the AI can certainly provide, it's better information, and AI cannot currently provide that.
I'd argue that AI _can_ currently provide that, but that it can't do it _reliably_, and that to non-experts it's impossible to differentiate, which makes it all the more dangerous.
Isn't that the case with human "experts"? If you had encounters with doctors, mechanics, etc. you'll know you can get a completely different diagnosis for the same problem which obviously means (in most cases) that the person you thought an expert is wrong.
What is needed are studies that will take a cold look at the actual results because AI seems to be required to be perfect or it is useless. It just needs to be as good as a human for most stuff, but in the long run it will be much better. At least that what extrapolating current reality shows us.
We have systems around humans that exist to manage expertise gaps, credibility signals, and accountability. This is part of what makes humans as good as they are, along with specialized training and some measure of meritocratic selection. We license and regulate and account and litigate to make a system that responds and improves.
Some of this might be applicable to LLMs, but some isn’t and much of it would be resisted. This is one reason we’re not likely to get “as good as a human” because at some level we’re not optimizing for the outcomes; we’re optimizing for speed, convenience, some participant’s economics, and underlying beliefs.
I've been going through PT for a hypermobility disorder related injury and I've use an AI to help me figure out "interview questions" to see if a PT knows anything about hypermobility or is willing to learn. I found it helpful to select a new PT after my first PT I trusted made things worse by prescribing stretches and no load progression from rest and recovery back to deadlifts
People put a lot of faith in human “guardrails”, standards, etc. But the same argument could be made that trusting human experts without discernment is as dangerous as trusting AI or Google or whatever other non-human source. It’s always been the case.