> but in reality for most users most of the time, Linux is as "fixable" as Windows or macOS,

I disagree with this. For most users, most of the time, Linux is significantly more fixable than Windows or MacOS.

In nearly 20 years, I've never had to write a line of C or touch the Linux kernel to fix issues I've had on Linux.

For example, one of my big peeves I've had lately on both PopOS and MacOS are the looooong animations to switch desktops.

On PopOS, I had two paths to fix this: Tweak the COSMIC desktop to fix the behavior, or the simple thing of simply installing GNOME (or KDE or any other DE of choice).

On MacOS, I'm SOL. There's no way to fix that on my Macbook (short of installing Asahi Linux, of course).

> Just like you "can" find all the information you need to diagnose and treat whatever medical condition you might have online and at your local libraries. But most people are still going to pay a doctor, because most people don't have the time or skills to actually do it.

This isn't a great analogy, but it's worth noting: Many conditions are expected to be self-diagnosed and self-treated. I don't go to the doctor for scrapes, bruises, colds, dry eyes, a stubbed toe, etc. By this analogy, Linux users are buying their own aspirin and applying their own band-aids, while MacOS users are waiting in line, dependent on someone else to fix these things.

I say this as someone who uses both MacOS and Linux daily.